Privacy Policy

1. Introduction

PlayQuestArc.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our website and services.

2. Information We Collect

We may collect information that you provide directly to us, including:

• Name and contact details (email, phone number)
• Travel preferences and booking-related information
• Payment details (processed securely via third-party providers)
• Any other information you choose to submit

3. How We Use Your Information

We use the information we collect to:

• Process and manage your hotel bookings
• Communicate with you about reservations and enquiries
• Respond to your questions and provide support
• Send you updates about our services (where you have consented)
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Hotel partners to fulfil your bookings
• Service providers who support our operations
• Legal or regulatory authorities when required by law

5. Data Security

We use appropriate technical and organisational measures to protect your personal information. No method of transmission over the Internet can be guaranteed fully secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications

7. Contact Us

If you have questions about this Privacy Policy, please contact us via our Contacts page.